Unit is charged. Recycling/repowering unit works like normal, unit warms up, then goes to menu screens, able to scroll through using back arrow.
But unit does not respond when touching the screen.
At home screen, press to unlock, unit does not respond to touch!
My unit does not have a hole to insert a paperclip (as noted in other posts).
I am having the same problem on my first day of using the Striiv. Did you get an answer or should I just exchange for a new one?