Start a new topic

Can't get it to come on

This is the second unit I've ordered. I charged them both with my iPhone wall charger and the USB  cord from Striiv for over an hour. The unit will not come on no matter what I do. I tried the reset routine described on the website (reset button plugged in, unplug, etc.)....nothing. I checked that I had the USB cord plugged all the way in. The charger works with my phone or other USB device.


Is there something I'm missing? Two bad units in a row...possible? HELP...


Sam


2 people have this problem
1 Comment

Please contact customercare@striiv.com for further assistance and a possible replacement 

Login or Signup to post a comment